What is Kajal Kunal Clothing?
Kajal Kunal Clothing is a luxury fashion brand offering a unique blend of Indo-Western outfits. We design and create elegant garments that blend traditional craftsmanship with modern styles.
How do I place an order?
You can browse through our collections and select the items you love. Choose your size select custom fit add measurement in the given form, add the product to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, UPI, net banking.
Do you offer customizations or alterations?
Yes, we offer customizations for select outfits. Please get in touch with our customer service team or select the customization option on the product page for more details.
How do I know which size to order?
Each product page features a detailed size chart to help you select the best fit. If you need further assistance, feel free to contact our customer support team (kajalkunalcouture24@gmail / +91 8169619649) for personalized help.
How long will it take to receive my order?
Delivery times vary depending on your location and the product. Typically, ready-to-wear items are shipped within 3-5 business days. Customized orders may take longer. You will receive a confirmation email or what’s app with tracking information once your order is shipped.
What is your return and exchange policy?
We accept returns and exchanges within 48 Hours of delivery for unworn and unwashed items with all original tags attached. Please refer to our Return Policy page for detailed instructions on how to process a return or exchange.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or what’s app. Use this number to track your package through our shipping partner’s website.
Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us as soon as possible. We can only make changes or cancellations if the order has not yet been processed for shipping.
Do you have a physical store?
Yes, we have a physical boutique. Please visit the Contact Us page for the boutique address and hours of operation.
How do I care for my Kajal Kunal Clothing garment?
To keep your garments looking their best, please follow the care instructions provided on the label of each item. Generally, we recommend dry cleaning for our luxury clothing to maintain fabric quality and color.
How can I contact customer support?
You can contact us via email at [kajalkunalcouture24@gmail.com] or call our customer support line at [+91 8169619649]. Our team is available Tuesday to Sunday, 11 AM to 8 PM, to assist you with any questions or concerns.
